Portal FAQ


  • What is a learning management system?

    A learning management system (LMS), also referred to as a course management system, is the technology platform through which online courses are offered. A LMS includes software for the creation and editing of course content, communication tools, assessment tools and other features designed to enhance access and ease of use” (Watson & Kalmon, 2005, p. 120).

  • What is a web portal?

    Web portals are the individual learning environments (domains) within the statewide learning management system operated by individual schools. These environments are branded with the school district logo and can be customized to meet a school’s needs. Through a web portal, schools can develop and deliver online and blended courses; store and share content, and use the collaborative tools and other features.

  • What can a school do with a portal?

    Through your school’s web portal you can use all IDEAL-NM courses, develop your own courses, build collaboration through communities and organizations, and share content and resources across your organization.

  • What are the components of a portal?

    • Content System: Store and share resources and content within your secure portal.
    • Community System: Build communities of practice within your portal and use the virtual collaboration tools (e.g. Wikis, Blogs, Chat, Announcements, and Messaging).
    • Learning Management System: Develop and deliver online content (K-12 courses, professional development courses, training modules, etc.)

  • What is the cost?

    Access to the learning management system is free to New Mexico schools.

  • Who provides technical assistance and support to schools with portals?

    The IDEAL-NM provides ongoing technical assistance and help-desk support to partner schools. This service is provided at no cost to partner schools.

  • What resources are required?

    IDEAL-NM provides initial and ongoing technical assistance and help-desk support. However, there is an investment in terms of staff, professional development and time to implement a portal. Each school is required to provide a portal administrator. Portal administrators are responsible for managing the school’s portal (i.e., creating course shells, enrollment/registration, archiving and content management, training school personnel in the use of the portal and providing ongoing help-desk support to end users in the school’s portal.).

  • What are the technical requirements?

    The LMS, Blackboard Learn, works with Microsoft Windows, Vista or Windows 7 and Mac OSX 10.5 Leopard, Mac OSX 10.6 Snow Leopard, and Mac OSX 10.7 Lion. Software requirements include Java, word processing and browser plug-ins. Click here for more detailed information about the technical requirements of Blackboard Learn.

  • What are the training requirements?

    Portal administrators must attend a two-day administration training.

  • Will the learning management system integrate with our school student information system?

    Yes, but costs will be incurred for mentorship/consultations services offered by the LMS provider. A contract between IDEAL-NM and the school is required.

  • What resources are available to schools with portals?

    IDEAL-NM has created an online organization within the LMS that provides training modules, videos and resources for portal administrators. In addition, IDEAL-NM will provide workshops throughout the year to provide extra support as well as consultation to ensure successful portal implementation. Schools may also request onsite training sessions ($750 per day).

  • Where can I go to learn more about the IDEAL-NM statewide LMS?

    Click here to learn more about Blackboard Learn, IDEAL-NM’s statewide learning management system.

  • I am interested. How do I proceed?

Need Help?

Portal Technical Support
Please Contact the Administrator
of Your Specific Portal